This Disclaimer (“Disclaimer”) applies to the website https://www.etavisaca.com (the “Website”), operated by ALVA Quest Solutions Inc., a private travel support company based in Toronto, Ontario, Canada (“we,” “us,” or “our”).

1. No Government Affiliation

ALVA Quest Solutions Inc. is an independent service provider. We are not associated with or endorsed by the Government of Canada, Immigration, Refugees and Citizenship Canada (IRCC), or any other governmental authority. We offer optional, fee-based assistance for travelers applying for Canada’s Electronic Travel Authorization (eTA).
Applicants may choose to apply directly through the official government portal at www.canada.ca without using our services or incurring additional fees.

2. Informational Purpose Only – Not Legal Advice

All content on this site is provided for general informational purposes. It is not legal advice, and no part of our service creates a lawyer-client relationship. For advice specific to your immigration or legal situation, you should consult a licensed immigration lawyer or legal professional.

3. Accuracy of Content

We make reasonable efforts to ensure the accuracy of information published on our website. However, Canadian immigration laws, application processes, and fee structures are subject to change without notice by government authorities.
We cannot guarantee that all information is current, complete, or error-free. You assume full responsibility for decisions made based on our website content.

4. Scope of Our Services

Using our services is entirely optional. You are not required to use our platform to apply for a Canada eTA.

Our support services may include:

• Reviewing submitted information for completeness and clarity

• Assisting with document preparation

• Providing email support throughout the application process

• Handling application submission and limited reprocessing where applicable

Our pricing includes:

1. The Government of Canada’s official eTA application fee (submitted on your behalf), and

2. Our separate service fee, clearly outlined at checkout.

Use of our service does not guarantee approval. Final decisions rest solely with IRCC.

5. Limitation of Liability

To the maximum extent permitted by law, ALVA Quest Solutions Inc. is not liable for any direct or indirect damages resulting from your use of this website or our services. This includes, but is not limited to:

• Travel delays

• Application denials

• Technical interruptions

• Third-party service issues

• Force majeure events

You use our platform at your own risk.

6. Third-Party Links

This website may link to external sites for convenience. We do not endorse or control these websites and are not responsible for their content, privacy practices, or availability. Use of third-party links is entirely at your discretion.

7. Your Responsibilities

As a user, you agree to:

• Provide accurate and truthful information during your application

• Confirm your eligibility for a Canada eTA before applying

• Understand that false or misleading information may lead to application refusal or legal consequences under Canadian law

8. Service Availability

We aim to maintain reliable access to our website and services. However, service interruptions may occasionally occur due to maintenance, technical issues, or external service outages. Continuous access cannot be guaranteed.

9. Acceptance of Terms

By using this website, you acknowledge and agree to this Disclaimer as well as our Terms and Conditions, Privacy Policy, Cookie Policy, and Payment, Refund and Cancellation Policy. If you do not accept these terms, please do not use our site or services.

Contact Us

If you have questions or concerns about this Disclaimer, please contact:

ALVA Quest Solutions Inc.
150 King St W, Suite 200
Toronto, Ontario, Canada
Phone: +1 (647) 812-9932
Email: [email protected]